| Products for Application Management | Application Management FAQ |
Topic :: Application Support
A mandatory item for reliable operations. Even if your staff has everything in mind, you can't prove it to auditors - they like "documented evidence"!
Sooner or later you will need it
- Use or template to check your existing operations manual for completeness!
- Write it now, before the auditor reports a missing operations manual.
Quick PurchaseData Exchange between applications is the MAJOR Challange for Application Support!
- Use or template to check your existing operations manual for completeness!
- Write it now, before the auditor reports a missing operations manual.
All auditors require requires that all duties are clearly assigned (and documented), but especially during SOX (Sarbanes Oxley Act) compliance audits the focus on this topic is even higher than usual.
Real-World Experience shows that the borders between DBA and Application support are astonishing UNclear!
- Don't leave any room for discussion that's "the other, but not we".
- Execute a self assessment using our template - and be prepared for surprise!
If you have just a job role "DBA", but not a dedicated job role "Application DBA" those 19 duties must be explicitly assigned to either "Application Support" or to the "DBA" - otherwise they might not be executed!
Detect unassigned tasks before an auditor reports them !
