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Template Operations ManualData Migration ChecklistNonfunctional RequirementsServer Upgrade ChecklistApplication Interface Checklist Release ChecklistApplication Health checkArchiving RequirementsDisaster Recovery (DR) Technology Selection Backup OLA / SLADatabase OLA / SLADBA Job DescriptionDatabase Health Check
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Application SupportData MigrationOLA / SLA Operations Level AgreementSystem DokumentationProject ManagementQuality AssuranceCompliance and StandardsDatabase AdministrationStartup PhaseAchieving Operational ReadinessStabilized Operations

Operations Level Agreement (OLA) for Backup and Recovery


Immediately after your credit card payment was automated processed you can download following file:

FilenameSize Description
backup_OLA<invoiceid>.zip529 KB compressed file
Within this zip-file you will find:
Filename Pages Description
backup_OLA.pdf57 Template including explanations in Adobe Acrobat format, Acrobat-reader required.
backup_OLA.rtf57 Same content, editable RTF-format, can be imported into any word processor. Read more about RTF-Format in our FAQ
backup_OLA.odt57 Same content, editable ODT-format (Open Text Format), a new Standard for Word Processors
backup_OLA.doc57 Same content, editable DOC-format