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Template Operations ManualData Migration ChecklistNon-functional RequirementsApplication Interface (EAI) Checklist Server Upgrade / Migration ChecklistApplication Upgrade / Migration ChecklistRelease ChecklistOutage PlanningApplication RetirementApplication Health checkArchiving RequirementsDisaster Recovery (DR) Technology SelectionBackup OLA / SLADatabase OLA / SLADBA Job DescriptionDatabase Health CheckStandby Database
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Application SupportData MigrationSystem DocumentationProject ManagementQuality AssuranceCompliance and StandardsDatabase AdministrationStart-up PhaseAchieving Operational ReadinessStabilized Operations

270 Nonfunctional Requirements

Table of Contents

New in Version 2.0 3

Summary 5
Part 1 - Nonfunctional Business Requirements for availability and Support
  System Category (optional)                                              7
  Support Hours                                                           8
  Availability requirements                                               9
  Impact of an Outage                                                     9
  Max. acceptable Duration of unplanned outage 
      (RTO / Recovery Time Objective) in non-disaster situation          11
  Maximal loss of data in case of a disaster 
      (RPO  Recovery Point Objective) and 
       time to recover (RTO - Recovery Point Objective)                  12
  Escalation Plan                                                        15
  Contingency Plan                                                       16
  Planned Outages / Maintenance Window                                   17
  Retention Period for Data (Business requirement)                       18
  Performance Requirements                                               20
  Interactive User Interface (GUI)                                       21
  Batch Processing                                                       21
  Reporting                                                              21
Part 2 - Technical Non-functional Requirements (245 Requirements)
  New in Version 2.0 3
  Summary                                                                 4
     Scope                                                                4
     Out of Scope                                                         4
  Overview                                                                7
  Connectivity Requirements                                               8
  Recoverability and Data Integrity Requirements                         10
  Technical Requirements to achieve Required Availability                12
         Very High Availability                                          14
  Requirements for Scalability and Performance                           16
         Horizontal Database Scalability                                 19
  Performance Requirements for the IO system                             20
  Platform / Software Requirements and Constraints                       22
  Installation Requirements                                              24
  Operations Requirements                                                28
          Manageability                                                  28 
          Resilience / Robustness                                        31
          Troubleshooting                                                33
  Backup and Recovery Requirements                                       34
  Monitoring Requirements                                                40
          Overview                                                       40
          Hardware and Operating System Monitoring                       41
          Database Monitoring                                            42
          Application-Level-Monitoring                                   43
  Configuration                                                          45
  Database Requirements and Standards                                    47
  Database Installation Standards                                        47
  Application Specific Database Requirements                             48
  Support Requirements                                                   50
  Documentation Requirements                                             52
  Integration Requirements (Integrability)                               54
  Archiving / Purging Requirements                                       58
  Licensing Requirements                                                 61
  Password Requirements                                                  64
  Localization / Internationalization Requirements                       66
  Miscellaneous Requirements                                             71
  Abbreviations                                                          80