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Application Health Check - Stability Assessment
Audience
IS- and IT Directors, Operations Managers: As they are responsible (and to some extent even liable) for professional operations of business critical systems they appreciate reasonable assessments to identify possible issues or document the good system status. Although they usually don't have the detailed applicaton experience and by far not the time to execute such assessments, they can clearly understand "what" should be checked and ask their staff to conduct the check and return the filled and signed checklist.
Members of Application Support:This checklist supports members of application support in executing and documenting an Application Stability Assessment. Managers and directors often request that in reaction to an unplanned outage. Executing those checks before (and reacting to findings) prevents such situations. But even without unplanned outages auditors like to see documented evidence of proactive tasks in application management.
Company internal Auditing Department, Revenue Assurance Department, QA-Department: Use this questions when reviewing systems. Check if all questions are answered and if the assessment report contains potential issues.